How can I reduce the frequency of my mailing list pop-up?

Hello! I’m reaching out to see if anybody is able to assist me with an issue I’m having with a consistent pop-up to sign up for the mailing list. I’d like it to pop up but not so often.

Hi, @Ninirosa .

Do you have a third-party app installed on your store for the popup? If so, normally there would be a setting within the app that will allow you to control how often the popup will appear.

If you’re using a theme with a native popup functionality though, you can navigate to Online store > Customize, and check the Theme settings > Popup section to see if there’s a setting to change the frequency of your popup. On the Flow theme for example, this section looks like the following:

Let me know how you get on with the steps above!

It’s nice to hear that you’ve included a mailing list popup on your store, as it’s probably one of the most powerful popups that can help boost a store’s sales. A reason for this is due to the fact that collecting newsletter signups presents you with the opportunity to send email marketing campaigns directly to those that are interested in your products or services. If you’re looking to further optimize your popup and email marketing strategies, feel free to have a good read of our Shopify blogs below: