How can I report a scam online store?

Hello

i want to report a scam store

here the store url flyce.in

they are selling those products which cost 300$ and they are selling it in 20$

please take care and suspend such store

I think shopify need to block your account becouse you are doing marketing here. Buy the way your store looks good

i dont own a shopify store i am reporting the person created a fake store to scam peoples

do you understand that or not

Hi @aksgame11

I understand that you believe the store you linked is using Shopify, and may be a scam store. I appreciate you reaching out here to discuss this.

I can see that you are concerned about the prices they are charging for the products. Generally, product pricing would be at the discretion of the merchant, and they would have the ability to use their own judgement to set the prices how they see fit. There could be valid reasons for setting the prices like that on those products like you mentioned.

The thing to keep in mind is if you feel the prices are too high, you are not obliged to place an order on the store, and are free to browse for other stores who might have cheaper pricing.

In case you are interested, we have some documentation here that our merchants can use as a guide for setting prices, you might find it interesting to check out.

Did you place an order from this store, and didn’t receive it? If so, then reaching out to them first will be a good step to take. Often the store themselves can rectify any issues and work with you to process a return or send a replacement. You can refer to this help document about contacting a store about an order for more information.

Well see the original sellers here

https://www.amazon.com/stores/page/AB555F72-B568-4939-84C9-4AED65BCDD5D?ingress=0&visitId=d3b9fde6-8bf4-4d0b-b2c5-011b3f95ccb3

https://www.eikful.com/product/lyfe-planter/

here one more

https://flytestore.com/products/levitating-sphere-buda-ball-by-flyte

you can see the pricing they just open the store to scam the peoples

they are back again with the new store

https://levilation.com/

Hi @aksgame11

Thanks for getting back to me, and for providing those links.

Product pricing itself wouldn’t necessarily always be a sign of fraud. As I explained in my previous post, merchants have the ability to set the pricing that they feel is right for their store, and buyers can make the decision on whether to purchase from the store or shop elsewhere.

I would suggest that you review Shopify’s Acceptable Use Policy here. This AUP describes the various activities that are not permitted on the Shopify platform. If after checking that out you still believe the store is operating in violation of our AUP, then I would encourage you to please fill out an AUP report here. We will internally investigate any reports submitted to us and take action if the store is indeed violating our AUP.

Please keep in mind that for privacy reasons, we are unable to discuss an individual store with anyone but the store owner. We investigate fraudulent activity reported to us and take action accordingly. Thank you for your understanding, and for bringing this information to us here.

complaint to the original site and they also mentioned that some fake sites are running these kind of scams

Hi @aksgame11

Thanks for the screenshot!

I can see that you directly reached out to the business you believe the others are copying - well done for doing this.

From what I can tell, they will be reporting that store to us themselves, however please feel free to submit an AUP report to us also, using my instructions above.