How can I resolve checkout issues in my online store?

before you start

check if this solution will work for you

1: add item to cart

2: enter it in your browser, your domain/chekcout

Edit your Cart page form action from ‘/cart’ to ‘/checkout’

1: Online store > themes > Actions > Edit code > sections > cart-template.liquid

search <form action="

if you are using Dawn, then it’s in ‘main-cart-items.liquid’ and ‘cart-drawer.liquid’

before

after

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remember to back up your theme, and waiting for shopify fix this issues :slightly_smiling_face:

I have not removed ‘Google Tag Manager’ and it still work (just changing the form action ), so you can keep it as you like

check status here

https://www.shopifystatus.com/

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what exactly I have to remove and what I have to add? Thank you

oh sorry seems like it not clear. I have updated post.

for this hot fix you should change your form action url to ‘checkout’

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Thank you. I will try

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Worked just fine for dawn theme. Thank you

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Much appreciated Kani.

Worked on our theme as well - I can’t believe that it’s been this many hours and Shopify dev team still have not found a solution.

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from @RCosmin

Kalles theme

the file that needs to be changed is cart_widget.liquid

Then - theme settings and disable the “Cart view” button.

OMG couldn’t agree more to this! @Kani you are truly THE BEST! THANK YOUUUUU

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Hi Kani,

As a temporary solution, I’ve followed one of shopify partners solution : replace the checkout buton by this code : Continue to checkout.

It works and orders are now coming… which is really less frutrating !!!

It’s not a good solution because there is no button at all but as orders are now coming, it’s difficulte for me to stop to make tests…

Any suggestion ?

Thank you for your support !!

Thank you, amazing that it takes someone outside of Shopify’s internal dev team to offer a real solution instead of just saying “try removing GTM”. Much appreciated

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Hi @BRACHET_LUCIE

you can do it like this

1:duplicate you current theme

2:preview and edit it here, and publish this theme once you updated code

Using the Prestige theme, and this is an excellent temporary fix, thank you Kani!!

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You are an ABSOLUTE GENIUS! This worked straight away, thank you so much for this!

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My store is using Brooklyn theme. I couldn’t find the cart-template.liquid under section. Could you please tell me where I should look to? Thank you.

Hi @Sunnddy

Brooklyn theme

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hi @Kani

i am using supply theme and not getting where and what i have to change, please help.

It works! thank you very much!!

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Hi @himalaya

searching keyword

this line is showing there, please let me know what i have to replace with what.