Hi there folks, need help on verification for my domain. The email that was sent to me went expired so now I’m stuck and not sure what to do. My domain or website is currently suspended because of it and is not loading when I click on my website. Also my domain has the “Action Required” message on it. Thanks, any help would be greatly appreciated.
If this is a Shopify managed domain (i.e it was purchased through Shopify, or transferred to Shopify), then you can update the email in the Domain Registrar box. You can access this by going to Online Store/Domains. Click the domain and look on the right-hand side. Once you update the email, the email verification email will be resent.
If you’re unable to verify the email after updating the email, then I would recommend contacting Shopify Support. You can do this by logging into your store through the help center, searching your question/issue, then selecting “continue” at the bottom of the page that displays the search results.