Hi!
I can’t seem to add new third-party carrier rates to my shipping - I wondered how to add this on?
Many thanks in advance!
Hey, @alittlebirdco .
Welcome to the Community forum. Thanks for bringing your question to us here. I understand that you’re hoping to add third-party carrier rates to your store. I’m happy to provide you with the next best steps.
To do so, you need to have the third-party carrier-calculated shipping feature to connect your own shipping carrier accounts to Shopify. This feature can be added to your account by our support team with the following three options:
- If you’re on the advanced plan (free to add)
- If you move to an annual billing cycle on any plan (you’ll also receive a discount on your plan by moving to this billing cycle)
- Added to any plan for a 20$ month fee.
To add the feature to your account, please visit our Help Center and log in to your account to create a support request through live chat, email, or callback. Once you have logged in to your account, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’, and then click ‘Continue.’ From there, you can submit your request to speak with an advisor.
Let me know if you have any questions about that! In the meantime, I’d love to hear more about your business. Is this a new venture that you’ve started? Is there a particular reason you’re hoping to use a third-party carrier?
Talk soon,
Thank you so much for your help!
Hey, @alittlebirdco .
Happy to help! If there’s anything else you need, don’t hesitate to reach back out.
Warmly,