How do I deactivate my store with outstanding charges?

I have outstanding charges on my Shopify store …but I want to deactivate my Shopify store …I am trying to deactivate it but it doesn’t getting deactivated …what I have to do now ?

Hi @marteasyweb ,

Unfortunately, if you have outstanding charges, you will need to pay these before you can deactivate your store.

For more information, you can refer to this Shopify guide.

I hope it helps.

If I don’t pay that outstanding charges then my store will freeze? Or what will happen next ?

Hi @marteasyweb ,

If you missed paying your Shopify subscription bill or if a payment fails three times, then your store is frozen until you settle your bill with Shopify.