I cannot remove Klarna from the checkout page

Payments + Shipping & Fulfilment
, , ,

Topic summary

  • Issue: Klarna, a third‑party payment provider (Buy Now, Pay Later), continues to appear on the Shopify checkout after the merchant uninstalled the app. Klarna is not visible under Settings > Payments, and Klarna support can disable payments but cannot remove its presence on the checkout page.

  • Steps tried: Uninstalled the Klarna app. Checked the theme customizer’s Checkout section for any Klarna block and attempted to remove it.

  • Suggestions from replies: Remove Klarna via app uninstall and delete any Klarna block in the checkout customizer. The merchant confirms both steps were attempted without success.

  • Status: Unresolved and ongoing. The merchant seeks a method to fully remove Klarna when it doesn’t appear in payment settings or theme blocks; a store URL was provided for context. No confirmed fix or official guidance emerged in the thread.

Summarized with AI on January 5. AI used: gpt-5.
1

Hi,

I am having a problem with Klarna. I’ve been trying to delete the app which I did but it still appears on the checkout page. There is no option in settings>payments to switch off Klarna as it doesn’t appear in there. I’ve contacted them they will disable payments but I cannot get rid of klarna from the checkout page. Any other ideas how to delete them?

Thanks in advance!

Site: https://www.littlelilistore.com/

1 Like
2

Uninstall Klarna app

3

I already did that, it still appears on the checkout.

4

Go to your customizer and go to checkout see if there some klarna block still there and remove it

5

I’ve already tried but it still appears…