I lost money in a website named willa

I lost money by ordering in this website> > https://willafashion.online/?contact%5Btags%5D=newsletter&form_type=customer#ContactFooter> > info.willafashionfab777@gmail.com> > Please!!!tell me a solition to get my money back

Could you please clarify the situation where you lost money? Did the store not respond to your order? Unfortunately, Shopify cannot recover your money for you as they do not operate businesses on behalf of merchants on the platform. You should speak with your bank or credit card company and bring this to their attention. They will have additional processes to help retrieve your funds for the purchase.

I ordered things and got confirmation mail but that doeant include the delivery date and i mailed them through the mail id given in the help but i disnt get a reply and it’s been more than 10 days and i didn’t receive the order.

Why can’t u contact them? Because they’ve registered in shopify which means u have their database then u can contact them right!!!

I am not convinced by ur reply sorry

See here it says shopify

If u r providing merchant an oppoutunity and if they malfunction under ur name u have to clarify it to consumers.

This is what a joke

Why are u not replying anymore

Just showing off like u r responding to everyone

What is the solution to my problem