Is anyone else having issues with Shopify support?

Is anyone else having an issue of trying to get thru to Shopify support?

I seem to be getting stuck in a loop

contact support> login > topic select > explore help center >narrow topic > contact support >> repeat process

no option for chat /phone support any more…

Hi, @Kevin5801 .

Live chat, email, and callback options are all still available in the Shopify Help Center.

If you’re getting stuck in a loop, you may either be clicking the 24/7 support link in the footer, or you may need to clear your browser’s cache and try again. Here’s what the page should look like after you’ve selected a topic and subtopic:

The screenshot above highlights the Get support section, which includes the available contact options.