A user created a pop-up using the Turbo Portland theme’s built-in feature to offer new subscribers a 10% discount. They set up a Marketing Automation workflow to send discount codes via email but have two concerns:
Key Questions:
Whether the theme’s native pop-up qualifies as a “Shopify Form” that Marketing Automation can recognize
Whether their workflow is configured correctly to target only new pop-up subscribers
Response Provided:
A community member indicated that the Turbo Portland theme’s built-in pop-up likely does not integrate directly with Shopify’s Marketing Automation, which is designed specifically for Shopify Forms.
Recommended Solution:
Install the Shopify Forms app to create a compatible pop-up
Reconfigure the Marketing Automation workflow to trigger from the Shopify Forms pop-up
This approach would ensure proper integration between the subscription form and automated email delivery. The discussion remains open regarding whether the original setup will function as intended.
Summarized with AI on November 3.
AI used: claude-sonnet-4-5-20250929.
My goal is to send and email to any new subscribers with a code. I have already set up the discount in the shop. I have 2 questions:
I am reading that Marketing Automation workflows only work with Shopify Forms. Is the already installed pop-up a form that the automation will recognize?
Is my workflow set up correctly to only send emails to new subscribers using the pop-up form?
Based on the information available, the Turbo Portland theme’s built-in pop-up may not be directly compatible with Shopify’s Marketing Automation workflows, which are designed to integrate seamlessly with Shopify Forms. To ensure your automation functions correctly, consider the following steps:
1-Implement Shopify Forms: Install the Shopify Forms app to create a pop-up that integrates smoothly with Shopify’s marketing automation.
2-Configure Your Workflow: Set up your marketing automation workflow to trigger emails when new subscribers sign up through the Shopify Forms pop-up.
By using Shopify Forms, you can ensure that new subscribers receive the intended discount code via email, aligning with your marketing automation setup.
If you have other questions, feel free to ask, and I will answer them as well.
