Is this a scam?

Shopify Discussion
1

I keep receiving an email from - shopifyproblemsreport@gmail.com with the below information: Can you confirm if this is a scam or not.

Dear Merchant,

We’re following up on our previous emails regarding the critical malware issue affecting your Shopify store.

Critical Issue Summary

  • Compromises sensitive data
  • Disrupts operations
  • Jeopardizes customer trust and reputation

Expert Guidance

Our trusted Shopify Partner will:

  1. Identify and erase malware sources
  2. Ensure future protection
  3. Verify essential security measures

Immediate Action Required

  1. Reply “Assist” to initiate support
  2. Our Shopify Partner will contact you within [timeframe]
  3. Collaborate to resolve the issue promptly

Shopify Support Team

151 O’Connor Street, Ottawa, ON, K2P 2L8, Canada

2

Yes, it is scammer. Shopify only emails you via the shopify.com email domain.