Hi everyone,
this is becoming a major issue - when certain clients add certain items to the cart, they double and cannot be edited. Shopify said it’s the theme developer that could troubleshoot but developer is MIA. Has anyone been able to resolve this issue on their own?
Thanks!
Hi @DawnBader
Sincerely hope you’re having a great day!
I’ve read your problem and before providing a solution, would like to analyze your website. Then, I will provide a solution to you up here - on the forum.
Could you share your website URL? And if your website is password protected then also provide a password?
If you have any further questions, please do reach out either here on the forum, or via a private message/email.
Hi @DawnBader ,
I’m sorry to hear that you were experiencing a frustrating issue with your Shopify cart and our app.
If it ever happens again, reach out to HulkApps support team on live chat. Sometimes different representatives can have different levels of expertise or experience, so it’s worth trying to get a second opinion.
If that doesn’t work, you might consider reaching out to me directly.
Good luck!