Hello, if I enable Klaviyo flow with abandoned cart, does shopify default abandoned cart notifications are also sent to customer and they get 2 emails in total with abandoned cart notifications? Or only Klaviyo notification will be sent to customer?
Hi @sangok420
To avoid sending duplicate emails to your customers, you will need to turn off Shopify’s default abandoned cart email.
To turn off Shopify default email, please go to Settings > Checkout > Abandoned checkouts and unselect this option:
If you feel like my answer is helpful, please mark it as a SOLUTION. Let me know if you have any questions!