I recently shopped at this site, the kurtis were very cheap, and the site looked legit too… I received the mail as shown, with a Shopify email ID so I’m guessing this store had a Shopify store. But within a day of purchase, the site is unavailable. I will share the link.
The purchase URL is also not a legit URL.
Please take action…it is really a shame that a platform like Shopify allows such fraudulent websites to be made, it takes away our trust in you.
Shopify gives people with entrepreneurial instincts the tools they need to thrive when building their businesses. Unfortunately, there are people who take advantage of our credibility. We take this matter very seriously and our team is constantly reviewing the stores on our platform to ensure merchants are following our terms of use. It’s an ongoing process, and we strive to tackle this type of operation as quickly as possible, yet reports can help speed up the process of removing merchants who take advantage of our services.
If you want to report the store, you can do so at this link. Reported cases are investigated in order to verify whether the respective stores are on Shopify and, if they are acting maliciously, these stores are removed from the platform, if they have not already been. However, I should point out that we cannot get your money back, as Shopify does not have access to transactions. If you get no reply from the merchant, you can recover funds by reaching out to your bank directly.
I totally understand how this experience can make it discouraging to shop online. While there is always the potential for this to happen whether shopping online or in person, there are certainly things you can look for or do to know if an online store is trustworthy before you make that purchase. Check out this article here for some helpful tips for your next online purchase. I trust this helps, thank you!
I placed an order on 17 th September 2025 and order id is 6811, but unfortunately, I have not received it yet. As there has been no update or delivery, I am cancelling the order with immediate effect.Please confirm the cancellation and initiate a refund as earlier
I’m writing to check on the delivery status of my recent order, Order ID: 6811, placed on Sep 17 th 2025. I haven’t received any updates yet, and I’d appreciate it if you could let me know the expected delivery date. Please confirm if the shipment is on track or if there are any delays I should be aware of
You need to contact the ACTUAL business directly.
You’ve basically come to Mall office or City Hall asking about milk and your car instead of just going to the grocery store or the mechanic.
There is no response from the seller’s end regarding the order’s shipping and delivery details. I received my order confirmation through mail after the payment. Further, I tried opening the link provided along with the confirmation; it worked earlier and provided the details regarding the order, but today the link is not working and the site is also not working. I tried to register a complaint through Shopify’s help center and support, but it shows my order confirmation URL, which I received through mail from the seller, is invalid and I am unable to register a complaint. Please help me with this