Support is required regarding an order placed in the Stylish Kurta Store, a certified Shopify store,

Shopify Discussion
1

@Dirk @shopifysupport I placed an order for dresses worthy of Rs. 4606 in the Stylish Kurta Store, which is a certified Shopify store. There is no response from the seller’s end regarding the order’s shipping and delivery details. I received my order confirmation through SMS and mail after the payment. Further, I tried opening the link provided along with the confirmation; it worked yesterday and provided the details regarding the order, but today the link is not working and the site is also not working. I tried to register a complaint through Shopify’s help center and support, but it shows my order confirmation URL, which I received through mail from the seller, is invalid and I am unable to register a complaint. Please help me with this

2

Hey, @Partha_2019

Thanks for reaching out. It sounds like you are referring to a product from a specific store. However, as Shopify is the platform many shops use to build their website, we don’t actually manage inventory or ship orders from here ourselves. We do however have a detailed FAQ to help you with the next steps here.

If there is anything else I can help you with, please let me know.

3

Hi.i am always facing same situation from same store..did u receive your order. Please reply. It will be helpful..

4

No Mam I didn’t receive my order till date, this store is a fraud