Login issues

Topic summary

A user is experiencing login difficulties after being inactive for several months. The system indicates it will send a verification code to their email, but:

  • No code appears in their email inbox
  • They’ve checked their spam folder with no results
  • Their store link is SiscoClothing.com

The user is seeking assistance to regain access to their account.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.

hi guys, I have a problem trying to sign in my store. I’ve been inactive for a couple months and now I’m trying to sign in and it says it will send a code to my email and nothing seems to appear in my emails. I’ve checked spam too and still nothing. can someone please help?> > The store link is Siscoclothing.com