Hi @Debyu05
I’m Garcia, a Conversion Rate Optimization (CRO) expert at PageFly Page Builder. I took a look at your store, and I must say, it has a fantastic design! It’s clear you’ve put a lot of effort into creating a visually appealing experience.
However, there are a few areas where we can optimize for even better conversion rates. Here are some key points to consider:
1. General
1.1. Mobile Optimization
The current mobile view of your store seems to be based on a tablet layout, making the text appear small and difficult to read.
Optimizing the mobile experience with responsive design principles is crucial, as a significant portion of your customers are likely browsing and shopping on their mobile devices. This involves adjusting font sizes, image dimensions, and spacing to ensure a smooth and user-friendly experience on all screen size.
1. 2. Page Speed
The product page speed currently scores a bit low (36 points) on mobile. Page speed is a critical factor for any e-commerce website, especially on mobile devices. Slow loading times can significantly impact user experience and conversion rates.
You can use tools like Google PageSpeed Insights to identify and address performance bottlenecks, leading to a faster and more responsive store.
2. Homepage
2.1: Building Trust: Consider adding sections to your homepage that build trust and credibility, such as:
- Contact Form: Make it easy for visitors to reach you directly.
You can take PageFly premade template - Smartnest Mother’s day template as reference:
- Social Proof: Showcase customer testimonials, reviews, or case studies to demonstrate the value you offer.
2.2. Enhancing Testimonials: Instead of just displaying star ratings, consider including customer quotes, real images, and specific details about their positive experiences to make the testimonials more impactful.
An example from PageFly premade template - Smartnest Mother’s day:
To help customers better understand the benefits and features of the product, we should create clear and concise descriptions. Using bullet points, we can emphasize how the product addresses a problem or fulfills a need.
I hope this feedback is helpful! If you have any questions or need further assistance, feel free to reach out!
Cheers,
Garcia