Matrixify

Technical Q&A
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AI-generated summary

Matrixify SKU bulk generation is only updating about half of 86 products, and the main issue appears to be that some variants are being skipped or cleared instead of populated.

Key troubleshooting suggested:

  • Check whether some product variants already have SKUs, since that can prevent updates unless overwrite is enabled.
  • Verify the import/export template includes all products and variants consistently.
  • Test a smaller batch to identify which records fail and why.
  • Contact Matrixify support to review the file and settings directly.

Latest update:

  • The suggested fixes were already tried, including a small test file and overwrite mode.
  • A simplified CSV/template using fields like Header, Title, Variant ID, and Variant SKU still did not generate SKUs correctly.
  • Using overwrite cleared existing SKU data instead of filling in the intended values.

Current status: unresolved. The likely next step is deeper review of the CSV format, field mapping, or Matrixify configuration, potentially with support assistance.

1

Anyone know why my SKU bulk generation thru Matrixify is only workin on half my 86 products

2

hii @Jwilliams3349

Check that all productsvariants don’t already have SKUs or configure Matrixify to overwrite
Make sure your importexport template covers all products consistently
Test on a small batch to see which products are skipped and why.

Matrixify support is also helpful if the issue persists—they can check your file and settings.

Thanks

3

Thanks I have tried both the sample idea and overwrite neither works. Shopify’s AI (Sidekick) set me up with those solutions. Sample idea for SKU generator, SKU info was correct with just : Header, Title, Variant ID and Variant SKU. didn’t work. Also tried overwrite with the simple CVS and it clears out all SKU info instead of popularing those SKU’s.