problem getting Matrixify to reliably import “Prices” and “SKU’s” into Shopify store using Excel CSV file. Matrixigy only imports part on my 3,400 Required info Into my products. it is constantly erroring at the same point for bulk “Price” and “SKU’s”. AI (Sidekick) can’t figure it out.
Topic summary
Main issue: Inconsistent bulk import of product data into Shopify using the Matrixify app from an Excel-generated CSV.
- Symptoms: Imports stop at the same point each run, only partially processing a batch of ~3,400 products. Fields affected are Prices and SKUs (Stock Keeping Units).
- Context: One user notes Shopify’s AI assistant (Sidekick) couldn’t diagnose the problem. Another user echoes the same failure pattern and asks for guidance.
Key technical terms:
- Matrixify: Shopify app for bulk data import/export.
- CSV: Comma-Separated Values file used to structure tabular data.
- SKU: Stock Keeping Unit identifier for products.
Requested help: Tips on CSV formatting and steps to make Matrixify imports reliable (e.g., field formatting, file structure).
Status: No resolution or confirmed cause yet. No action items or decisions; thread remains open with unanswered questions about why imports error at the same point and how to successfully import Prices and SKUs for the full dataset.
hii @Jwilliams3349
I’m having issues bulk importing Prices and SKUs with Matrixify only part of my 3,400 products import, and it always errors at the same point. Any tips on CSV formatting or how to get it to import reliably.
Thanks
Matrixify imports better from .XLS
If you want to use .CSV, do not use Excel, or at least, do the final export to .CSV in Google Sheets.
Excel is /was known to produce broken .CSV
Thank goodness to know.
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