Matrixify issues

AI-generated summary

Matrixify is failing to reliably bulk import product Prices and SKUs into Shopify from a spreadsheet file. The reported issue affects a catalog of about 3,400 products, with the import repeatedly stopping at the same point and only partially completing.

Key development:

  • A likely cause identified is the file format/export method rather than Matrixify alone.
  • Matrixify was said to work better with .XLS files.
  • If using .CSV, the recommendation was to avoid exporting from Excel, or at minimum re-export the final CSV from Google Sheets, because Excel was described as sometimes generating broken CSV files.

Outcome:

  • No confirmed fix or completed import was reported yet.
  • The discussion produced a practical troubleshooting step: switch to .XLS or recreate/export the CSV through Google Sheets.
  • The issue remains open, but the original poster acknowledged this advice as helpful.

problem getting Matrixify to reliably import “Prices” and “SKU’s” into Shopify store using Excel CSV file. Matrixigy only imports part on my 3,400 Required info Into my products. it is constantly erroring at the same point for bulk “Price” and “SKU’s”. AI (Sidekick) can’t figure it out.

hii @Jwilliams3349
I’m having issues bulk importing Prices and SKUs with Matrixify only part of my 3,400 products import, and it always errors at the same point. Any tips on CSV formatting or how to get it to import reliably.

Thanks

Matrixify imports better from .XLS

If you want to use .CSV, do not use Excel, or at least, do the final export to .CSV in Google Sheets.

Excel is /was known to produce broken .CSV

Thank goodness to know.