HI! Some people have been complaining that when they open my store link in my linktree, their cart already has a quantity of 3 items in their cart. I need the base cart number when opening the website to be 1. How do I fix this issue?
Hey, @Jace2
Happy to look into this for you. Do you mind sharing your linktree URL to your store? I’ll see if I can replicate the issue on my end. From there, we can isolate any potential causes.
If there is anything else I can help you with, please let me know.
@Dirk Yes here is my linktree link: bit.ly/freshpods
Feel free to try it to see if it happens by finding my website on google as well: Since the website isn’t too popular, I type “freshpods newmillennia 5 in 1” the site usually pops up right away. Or just try my URL: https://newmillennia.shop/
Hey, @Jace2
The link you have in your link tree that says ‘10% off fresh pods, buy now’ is the one that goes to your store. And that link you used is a prefilled checkout link:
https://newmillennia.shop/checkouts/sh/4ea8df617ff7f95e90b1a399ce5d4ea5/information
If you instead want the customer to land just on your product page, and not right into checkout, a URL such as this would be more appropriate:
https://newmillennia.shop/en-ca/products/freshpods
Let me know if this helps. If there is anything else I can help you with, please let me know.