i tryed to add another store please help i cant acces my store anymore
Hi @CI1 ,
Thank you for reaching out to the Community. I’m happy to provide some assistance with this request, to ensure it gets resolved. To confirm I’m fully understanding, have you received an email from our support team regarding your shop?
If not, I’d encourage you to connect with us directly. This will allow for our advisor team to take a closer look as we don’t have access to any account specific information through the Community. They will also be able to share more information with you on how to proceed.
To connect with us, you can:
- Head over to our Contact Page.
- Enter ‘Can’t log in’ into the chat box.
- Select the ‘I still need help’ option
- Select the ‘Account Support’ prompt to view our available support options.
Please let me know if you have any questions or concerns.