Options Menu

Topic summary

A merchant is experiencing issues with mobile customers accidentally purchasing products without selecting required options from dropdown menus. Customers are clicking “Buy Now” and defaulting to the first option in the list without realizing additional choices are available.

Proposed Solution:
A recommendation was made to use the Easify Product Options app, which:

  • Disables default option selections
  • Requires customers to manually choose options before adding items to cart
  • Supports multiple option types (dropdown, radio, checkbox, button)
  • Works by setting options as “Required Field” without pre-selecting defaults
  • Requires no coding to implement

Outstanding Concern:
The merchant has over 3,000 products with existing variants and is questioning whether the solution would require manually updating each individual product listing. This concern remains unaddressed in the discussion.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

When I create an item with multiple options I want the customer to know they have to select one and not just click buy now. I’m finding more and more customers on their phones don’t realise the item comes with a drop down menu for further options so they just hit buy and what ever is my first item in the options list gets added to the basket. But if they couldn’t hit buy (add to cart) until they had seen the options this would help.

Ideas anyone?

Hi @Simon_Westwood

I recommend using Easify Product Options – it lets you disable default selections and require customers to choose an option before adding to cart. Super helpful, especially for mobile users who might miss the dropdown. It’s simple to set up and doesn’t require any coding. Here’s how it works:

  • This is the result:

  • This is the app setting:

You just need to set the option as “Required Field” and do not choose the default to make sure your customers select options manually before check out. You can set this to different types of options (dropdown, radio, checkbox, button, etc.)

You’ll find this app easy to use, so I hope you give it a try. If you need assistance, just let me know or reach out to Easify! :wink:

As all my items are already online and theres well over 3000 with options would I have to go back and add something to each item with a variant ?