Hi,
I would like to know why Payoneer checkout is not showing on my payments settings despite my country (Togo) is part of supported countries? Is it because I am still setting up the store under unpaid trial option?
Thanks for assistance.
Hey, @NewNew ! Welcome to Shopify Community!
You’ll be able to see and add the available payment providers in your country even if you’re still in the trial period. To find Payoneer, you can follow the steps below.
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In your Shopify admin, go to Settings > Payments.
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Under Supported payment methods, click Add payment methods.
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Click the Search by provider tab.
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Type in “Payoneer.”
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Click Payoneer Checkout and follow the steps they provided for the setup. If you haven’t signed up with them yet, please do so by contacting them and they will help you create an account and activate the payment gateway in your store.
If you’re unable to find Payoneer Checkout after following the steps above, please visit https://bit.ly/3cJkx8V and create a support ticket so we can investigate. After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
I hope the store setup is going well! Make sure to refer to our setup checklist and launch checklist as you build your store. The process can be overwhelming, especially if this is all new to you, so we’ve put together those guides that will help you learn everything about our platform. Additionally, they will also prepare you for a successful launch day. Do take some time to check them out!