Reflex UK scam?

Topic summary

A customer ordered a PlayStation 5 controller from Reflex UK in late March and paid but never received the item. Key concerns include:

  • No delivery: Product hasn’t arrived despite payment confirmation
  • Website down: The store’s site is currently inaccessible
  • No response: All refund requests via email and support tickets have gone unanswered
  • Payment confirmation: Order receipt was received from store+67626500196@t.shopifyemail.com

These are common red flags suggesting a potential scam operation. The discussion remains open with no resolution, and the customer is seeking advice on whether others have experienced similar issues with this retailer.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

Is Ryflex a scam, I ordered a PlayStation 5 pad and paid for it at the end of March. No item received and the site is now down. Receipt and order confirmation received from store+67626500196@t.shopifyemail.com There has been no response any email or logging a ticket to request a refund