I can not ship any of my orders due to this on going error.
Please can someone tell me what is going on - I am shipping with Evri from the UK.
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Hi @Jalau ,
I understand how frustrating it can be to encounter issues with your orders. To smooth and streamline your shipping process with Evri in the UK, I recommend using the PluginHive Multi-Carrier Shipping Label application. This solution integrates seamlessly with your Evri account via EasyPost, enabling efficient management of your shipments.
Our support team is available to assist you in setting up your account and resolving the issue. Feel free to contact them, and they will respond promptly and ensure your orders are shipped smoothly.
Are you still experiencing this issue? I received it this morning and was told by the support team via chat that it’s a system wide outage. I’m just trying to gauge how long this could take to be resolved.
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Mine was resolved within 24 hours.
Thanks! Question, when you mention the conversation with support via chat, which chat did you use? I’ve been trying to find a route to speak with support.
Go to Help.Shopify.com.
I’m pretty new to Shopify so I don’t remember exactly how I found it. 