I have been selling on Shopify for 7 years, and signed up for Shopify Payment for 1 year, I sell custom products, and need time to complete it before sending, everything is in the policy on my website, and now they have put a hold on my money, and I can’t contact them to find out when they will unhold my money, I can’t continue to complete orders, my money is on hold, and my business is in trouble, Email is the only place they work, but I can’t reply to their emails, it says error, and now I don’t know what to do, I have reported to support but no result. It’s so bad, someone please tell me what to do, the end of year sale is coming, and now my business is on hold.
