Shopify not printing packing slips.

Topic summary

A user is experiencing a technical issue with Shopify’s packing slip functionality. When attempting to print packing slips, the system becomes stuck on a “generating” page and fails to complete the process. The problem was reported on June 12, 2025. No solutions or responses have been provided yet, leaving this issue unresolved and awaiting troubleshooting assistance from the community or Shopify support.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

Subject line says it all. Hangs on “generating” page. 6/12/25

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