Shopify Plan

Topic summary

A user accidentally signed up for Shopify’s annual plan at $288/year and wants to switch to the monthly $23 plan instead.

Current situation:

  • Already received and paid the $288 annual bill
  • Wants this charge removed or refunded
  • Prefers to switch to monthly billing at $23/month

Status: The request remains unresolved with no responses yet. The user is seeking assistance to reverse the annual charge and transition to monthly payments.

Summarized with AI on November 4. AI used: claude-sonnet-4-5-20250929.

Hello!I made mistake when I made my shopify account.i had settled yearly plan for 288$ and I want to change it to 32$ month but I already got bill of 288$ and please remove that bill and I will pay 32$ every month.Thank you