Hello there, does someone here experiencing an error where I am trying to sync my products from Shopify to TikTok but it doesn’t go through because the products are not showing? Tried contacting TikTok as well to no luck as they need to escalate this one. I wonder if someone has a quick fix. Thanks!
Topic summary
A user is experiencing a syncing issue between Shopify and the TikTok Sales Channel where products are not appearing in TikTok despite attempts to sync them.
Current Status:
- Products fail to display in TikTok after syncing from Shopify
- TikTok support has been contacted but escalated the issue without providing an immediate solution
- An error screenshot has been shared showing the sync problem
Seeking Help:
The user is looking for a quick fix or workaround from others who may have encountered this same integration problem. The issue remains unresolved and open for community input.
1 Like
Have you found a way already ?
Do your products have SKUs?
1 Like
not yet, it is still the same error showing
yes there are skus in each products