store+93892641063@t.shopifyemail.com Hello i ordered from here during buy6get 6 for 799> > however received only 1 , website is down no option to return its a scam> > no contact no , no one responding or and email> > https://thediscounthubindia.myshopify.com/products/easycloset-pro/?fbclid=PAQ0xDSwLGCA1leHRuA2FlbQIxMAABp0SnRVELj7XGC0-45TwQsjlp2wEgBFIX4H6c7zUT8LJF3WkOqSoh0Z5-relI_aem_Mpu-22oq9frcjlIeN9Ot9Q> > please assist asap> > email - [redacted]
Topic summary
A customer reports being scammed by an online store (thediscounthubindia.myshopify.com) after ordering during a “Buy 6 Get 6” promotion for ₹799.
Key Issues:
- Received only 1 item instead of the promised 12
- Item received was poor quality (“horrible material”)
- Store website is now down with no return options
- No contact information available and emails go unanswered
Current Status:
- Customer seeks immediate assistance for return and refund
- Another user inquired about their own order status from the same promotion
- A community moderator suggested reporting the issue to Shopify customer support as the primary next step
Resolution: Unresolved; customer awaiting guidance on how to proceed with refund claim.
1 Like
Hi there! I placed an order during the Buy 6 Get 6 promo and just wanted to check on the status. Could you please confirm if everything went through? Thanks in advance!
Nope
it was just one item in black made out of horrible material
i am looking to return and get refund , let me know if you have any contact information
Hey there @Sandhya1 First things first, apologies for the inconvenience you’re facing right now. Have you been able to report the details yet to Shopify customer support? That should be your main step now.