Hello. I am receiving emails from shopify support tem, about theme licensing and security issues in my store. And I don’ t know If those emails are leggit or it is just another scam. The emails are from shopifyguilde, and a gmail adress. Cam you please help me with an answer?
I am using only the free themes from shopify. Thank you
Hello @handmadebydeea ,
It’s a scam. Shopify officials never use gmail.
Simply mark them spam and block them.
Regards
Guleria
That is most definitely a scam. Check https://help.shopify.com/en/manual/privacy-and-security/account-security/phishing#recognizing-legitimate-shopify-emails
“Shopify will only send emails from official domains such as @shopify.com, @email.shopify.com, @em.shopify.com, and @shopify-billpay.melio.com. Emails from public email services such as Gmail, Yahoo, Apple mail, or Hotmail aren’t from Shopify and should be treated as potential phishing attempts.”
If you search here or just Google you will find hundreds of topics with same issue. Some have detailed descriptions on what happening if you click any link in that email.
So do not click any link and stay safe.
Thank you și much
Thank you so much