When I log into my TikTok account when connecting it to my Shopify through the TikTok app I get stuck on this loading screen and it never loads.
I have tried 2 different browsers.
Any help greatly appreciated!
@TateCo_Sells Hi, since you’ve tried many different browsers, let’s try a few other solutions:
- Clear Cache and Cookies: Sometimes, old or corrupted data specific to these sites can cause login loops or loading issues
- Incognito/Private Browse Mode: This temporarily disables most extensions and uses a fresh cache/cookie session, which can rule out interference from browser add-ons.
- Check TikTok Account Type: Make sure the TikTok account you are logging into is a TikTok for Business.
- Check Permissions: When you log in via the pop-up, TikTok asks for permission to connect to Shopify. Make sure you are allowing all requested permissions.
Hope this helps!