- We have just relaunched our store and have been making sales but shopify hasnt been paying us and we have 3 THREEE escalated help tickets and one of them is URGENT AND we have tried contacting multiple times. We had to deactivate our checkout which is still 9.99 a month TO NOT GET PAID! Next step is leaving shopify. We have been dealing with this for a month. With no help. No response anything.
