I am trying to use the variant picker but it won’t let me. Every time I try to choose a variant of a product, when I check the cart, the first option appears, and it doesn’t allow me to select the other variants.
Topic summary
A user reports that their variant picker is malfunctioning—when selecting different product variants and adding them to cart, only the first variant appears regardless of selection. Screenshots demonstrate the issue occurring repeatedly.
Initial troubleshooting attempts:
- User tried activating the OPTIS Product Options app, but this didn’t resolve the problem
- The theme (Shrine Pro 1.1.4) previously worked correctly
Root cause identified:
- Investigation revealed the theme copy is likely not an official version purchased directly from Shrine
- A critical JavaScript file (
main.js) is being loaded from an unauthorized domain (deshawnippin8888.serv00.net) that returns a “403 blocked” error - This missing/blocked file contains essential theme JavaScript, explaining the broken functionality
Resolution:
The user acknowledged they were unaware of using an unofficial theme version. The issue stems from using a potentially pirated or modified theme rather than the legitimate Shrine Pro theme.
Hi @jorgecerda
From what I see from your website, you are using a no-name theme.
The issue can be caused by your public app installed or bugs in the theme itself.
Suggest that you contact with your theme provider or shopify developer to fix it.
Feel free to email or DM me
The app OPTIS Product Options you’re using seem to be failing on their own demo store. Probably some problems with the app?
However – do you need an app at all?
its not optis, i activated the app to see if the problem disappeared but it didnt work, and before my theme worked but it doesnt anymore
the theme is: shrine pro 1.1.4 version, send me your email to contact you
Ok, your copy of the theme is probably not bought directly from Shrine.
Their demo store has this element:
Yours instead has this:
And deshawnippin8888.serv00.net/main.js?version=1 returns “403 blocked”
And this file contains main theme JavaScript. No wonder your site does not work properly.
Oh, I understand, I didn’t know I didn’t have the original version, thank you very much for the help anyway 