Hello, yesterday I created a store called ultrarayo and I bought the domain ultrarayo.com, but there was a problem, I made the payment of €13 and purchased the domain, I was already using it and more, but then in the store configuration I got It turned out that it was not paid and I gave him to pay again thinking that they would not charge me again and you have charged me twice for the same domain, I would like to fix this, thanks.
Hey @ikerakaaries .
Thanks for reaching out.
I am sorry to hear about the trouble with purchasing a domain for your online store! In this case, since we cannot authenticate you over the Community forums due to the sensitive information that would need to be shared, I am unable to look into the specifics. With that being said, we can look into this further with you by logging into your store using our Contact Us page. This will allow us to securely verify you as the store owner.
Once you successfully login, or select the option to Continue without logging in - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.
Let me know if you have any questions.