Why am I still being charged after closing my store?

I was charged after my store closed

Hey, @Laura806 !

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your inquiry, given it is about your billing, we recommend that you reach out to our live support team about this matter. We are not able to open up such account specific information over social channels as well as here in The Community. However, once our live team authenticates your credentials, they can definitely dig deeper to see where these charges are coming from and why. Once they are able to pinpoint the issue, they can also assist accordingly to resolve this matter for us.

Please let me know how this works out for you.