From the 11th of April 3PM Western Australia Time , Our POS Is not showing any sales it just stopped working and so far today it is showing no sales even though we have done plenty of sales today .
This is happening on the IPADS and our PC’s , we also link up Shopify with Dear Inventory , when we go into Dear Inventory the sales are there okay but not showing on the Shopify System .
Is anyone else having this problem as I have looked everywere trying to find a solution but can not find anything on this issue.
Regards Steve
Hi Steve,
I’m sorry to hear that you’re experiencing issues with your Shopify Point of Sale (POS) system. Have you tried contacting Shopify Support for assistance? They would be the best resource to help troubleshoot this issue.
In the meantime, you can try some basic troubleshooting steps such as restarting the affected devices, checking your internet connection, clearing the cache and cookies on your web browser, and ensuring that all your apps and software are up to date.
It’s also possible that this issue could be specific to your store or inventory setup. If you’re still unable to resolve the issue, I recommend reaching out to Shopify support and providing them with as much detail as possible, including any error messages or screenshots, so they can investigate further.
Best of luck resolving this issue!