At the final page where I would click the ‘buy label’ green button it is faded and won’t click. I cleared my cashes and cookies but no difference. I’m not getting a pop up window showing an error or anything. Though for about 15 minutes I did keep getting an ‘error loading page’ box from Shopify. But that seemed to resolve, can get to the page but can’t get a label…Here’s a print screen of where it gets hung up. Please help! Need to mail out in the AM. Thank you!
Thanks for the screenshot. It looks like you are almost complete and just need to add a package size like weight and dimensions. Here is a help doc: https://help.shopify.com/en/manual/shipping/shopify-shipping/shipping-labels/united-states#buy-a-label
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Yes, and I had done that already but it wouldn’t save. But it turned out it would not save only because I did not give it a name. So I named it and then it saved and then I could buy the label! I was caught for a loop because I’ve had Shopify a couple years I never had to do this when I checked out before so it threw me for a loop. Thank you!