My Shopify site is wrong, I bought the 79$ plan but it still shows an old store name and shopifysite.com???
Hi there @DARSHINIDOLLS !
I’d be happy to take a look at your store here to see what we might be able to clear up together.
Can you provide me with more info on what’s happening when you try to visit your store online or log into your Shopify admin?
Would you have added or purchased a custom domain for your store yet?
Let me know as much as you can about what you’d like to be able to do that you cannot currently do so we can check this out!
Okay so I have bought darshinidolls.com. But its atill showing up as
hairbykenak.shopifysute (etc)
It says that if people find the hairbykenak link, it will redirect them to
darshinidolls.com .
Even when I log in, it shows the hairbykenak link, I even have
darshinidolls as my primary and im not sure how to remove haiirbykenak as
my secondary
Hi again @DARSHINIDOLLS !
Thanks for sharing that info with me here, that’s really helpful!
I checked out your site at the domain you shared with me here and I can see your store’s password page is showing up there in anticipation of your launch.
There is no other domain visible there, the SSL certificate has been provisioned securely and I can see the email signup showing up okay.
It would still be the case that your Shopify admin would show the ‘myshopify.com’ URL under which it was set up just within the admin.
This is not visible to your customers, and I tested going directly to that URL where I was instantly redirected to your primary domain.
It would not be possible to fully remove or edit your store’s ‘myshopify.com’ URL as these are unique to each store and account create here, but rest assured this is not visible to the general public and would only be internal information visible to you.
Can you tell me a bit more about your line of business and what you’re working on currently as you prepare to launch?
Hello, thankyou. But when I added an SMS app, it gave a link to my
customers with the hairbykenak.shopify URL… I cant have them seeing
anything that has that URL when my LLC and domain are for DARSHINIDOLLS.
Hi again @DARSHINIDOLLS !
If you are working with a third-party app from our app store, then your best bet for support would be to reach out to the developers of this app for clarification.
You can click on ‘get support’ next to this app in your Apps menu in your Shopify admin, or you can check on the app store page for that app to find the contact details listed for the developers of that app.
The developers of a given app will be able to confirm how their creation works and help you to make any edits possible there.
Are you working on ways to market and promote your store already?
Have you got a marketing plan in place yet to help you organise your thinking in that regard?