Hi, iam facing a problem in which my credit card is not varified on Shopify although i have wrote the correct information. Please help in this regard!
Thanks
With this type of issue, the best bet is to get in touch with the Support team directly to have them check it for you.
You could refer to this link, log in to your store account then type in a topic in the search bar, for example, " Credit Card Not Varified " and select Search. On the following page, scroll down to Get Support and click Continue and you’ll be presented with options to contact their Support via chat, email, or schedule a call-back.
If you find this answer is helpful, please mark it as a splution.
Best regards.
Hi, @iqrabusiness1 .
Thanks for reaching out here in the Community and sharing your question!
If your card is not being verified I recommend trying to re-enter your card details that match what your bank / payment provider has on file. I would also contact your bank provider to ensure they are not rejecting the credit card information that’s being entered.
A second option would be to try a different card to see if the verification goes through. You can view our help center resource for accepted payment methods for your Shopify bill.
Let us know if you have any further questions, I’ll be happy to help!