Hi, my website won’t load, it says error, new domain, can this site steal your data?
help me. i bought a domain from shopify, i don’t even know what the problem is.
website: https://gastromastery.com
Topic summary
A user reports their newly purchased domain (gastromastery.com) displays an error message and a warning about potential data theft when attempting to load.
Current Status:
- A community moderator tested the site using Google Chrome and confirmed it loads without issues
- DNS settings have been verified and correctly point to Shopify’s records
Suggested Troubleshooting Steps:
- Try accessing the site using a different browser or incognito/private window
- Clear browser cache and cookies to rule out local browser issues
- Verify the browser being used is among Shopify’s supported browsers
Resolution Status: The issue appears to be isolated to the original poster’s browser or device configuration rather than a domain or hosting problem. The site is functioning normally for others.
Hi, @Anastasiia11 .
Welcome to the Shopify Community.
Are you still experiencing an issue on your end when navigating to your website? If so, could you please share a screenshot for better visibility?
Using a Google Chrome browser I was able to access your website with no loading issues. I’ve also checked your DNS settings which all point to Shopify’s records.
Please see the screenshot for reference below.
As @SnarfSnarf has mentioned, you may want to try using a different browser, incognito window or possibly clearing your cache and cookies to rule out any browser issues. You can check out our Supported Browsers resource for what major browsers Shopify supports.