Why is my site unavailable after bill payment attempt?

PLEASE HELP ME I TRIED TO PAY MY BILL AND MY SITE GOT UNAVAILABLE PLEASE ACTIVATE IT

MY TICKET NUMBERS 30664409

Hi, @Daniel2300 !

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.

I appreciate you taking the time to outline your situation and for getting in touch with our support team. In order to ensure that your ticket has been assigned to the correct team, I’d suggest either replying directly to the automated email you received, or to reach out directly to our support team by visiting our Help Center so that they can confirm that your ticket is in the right place. Once confirmed, the appropriate team will get back to you as soon as possible.

Thank you for your patience during this time!

1 Like

Hi Mac can you please confirm if you received the reply

Hi again, @Daniel2300 !

Thank you for following up. At this time, we aren’t able to authenticate users on the Community Forums, so I won’t be able to see any specific files related to the store in question. However, I can assure you that your ticket is in the right queue and will be handled appropriately.

Thanks again!