On my store its showing payment are not accepted how to solve this> >
Topic summary
A store owner reports their site displays a “payments are not accepted” message, accompanied by a screenshot showing the issue.
Recommended troubleshooting steps:
- Verify a payment gateway is properly configured in Shopify Admin
- Navigate to Settings > Payments to confirm setup is complete
- Consider using Shopify Payments or a third-party payment provider for credit card processing
Additional resources suggested:
- Shopify Store Launch Checklist to ensure the store is optimized for conversions
- Help Center for live support options by selecting the relevant topic and issue
The support representative offered to review the store URL directly to provide specific feedback. The issue remains unresolved pending further investigation by the store owner.
Hi, @Sami72 !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.
I understand that your store is not accepting payments at the moment. This can occur for several seasons so you will need to head over to your Shopify Admin to confirm a few things. Firstly, you will want to ensure that you set up a payment gateway to accept payments. There are a few different things to consider when you’re choosing which payment methods to offer. If you want to let your customers pay using a credit card, then you can use Shopify Payments or a third-party provider.
If you set up a payment gateway and are still experiencing issues, you can head over to Settings > Payments > ensure that each setup is fully completed. Since I understand the urgency of your request, we’d be happy to continue assisting you through our Help Center. In order to access our live support, you will want to follow the on screen prompts to sign in, choose your topic and issue and at the bottom of the help articles provided will be all available live support options.
I’d also love to provide you with some feedback on your newly developed store. Feel free to share your URL if you’d like! In the meantime, you can check out our Shopify Store Launch Checklist as this provides a methodical approach to ensure that everything in your store is optimized for conversion.
Talk soon!