Why is my website suddenly down?

Shopify Discussion
1

srishti_bhartia_0-1690803640565.png
srishti_bhartia_0-1690803640565.png1920×1080 196 KB

Suddenly this is showing on my website’s page. I don’t know what happened. Please Help

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Hi @srishti_bhartia

Thank you for the screenshot. I was able to replicate the same issue on my end when going to the domain srishbish.com.

When I review the domain’s DNS information it does not appear that it is pointing to a Shopify store. Please review your domain DNS and make sure that your A record and CNAME record are setup properly. Changes to your DNS can take up to 48 hours to take effect.

  • Point the A record to the Shopify IP address 23.227.38.65.
  • If necessary, change the Host name to the @ symbol.
  • Delete any other A records on the domain if there are any present.
  • Point the CNAME record with the name www to shops.myshopify.com.