I am not seeing the Active Cart, Checking Out or Purchased information at the bottom of the page on live view on either mobile or desktop? It was working earlier thoday and now all that information is gone.
Same here!! It’s really really frustrating! I hope they fix this fast!
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I contacted them and they told me there is nothing wrong with it! 
Hi, @selkirkmountain and @ChasingRainbow !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
Thanks for your patience and we’re sorry for the inconvenience. I have reached out to our developers to flag this potential issue of not being able to view customer behaviour within Analytics’ Live View. Our developers will investigate and I will update this thread as soon as possible. Also, feel free to keep up to date with the Shopify Status Page for next steps.
Thanks again for your understanding!
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Same here - was working this morning and now there is nothing showing for cart, checkout or order.
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Mac - I’ll report that I am having this issue as well. Sporadically yesterday and most all of today. Still not working now. Look forward to a quick solution. thanks!
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Same here. It’s just completely disappeared from my mobile view today. But can still see on desktop.
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Still not showing on mine, both on desktop and mobile. This is really frustrating! How come it’s taking them so long to fix this issue?
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I’d love to see it again too. Not appearing on iPad, desktop, nor android phone.
Is there any update on this? Still not showing up on desktop or mobile.
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Same here! It’s driving me nuts!! Not showing on any of my devices since yesterday now! Don’t understand why it’s taking so long for them to fix it! I just hope they haven’t done away with this feature!!
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I don’t see it on the Shopify Status that there is an issue either? Says all systems are operational…it is such a handy tool to have, I hope they get it fixed shortly!
Looks like it is working again! Yay!!
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Yes mine has just came back too! Woohooooo!!
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Hey, @ChasingRainbow @selkirkmountain @patontheback @bythehorns @PrimRenditions !
Thank you for bringing this issue to our attention, and for updating the thread. I can confirm that issue was resolved yesterday and all merchants should now see Customer Behaviour within the Live View. If you are still experiencing issues, please visit our Help Center and log in to your account to create a support request.
Thanks again!
Mac - do you have any reason to believe this issue was affecting sales? I know a lot of folks on the thread reported that their sales were practically non-existent while the issue was being resolved.
Thank you!!
Hey, @selkirkmountain !
No problem at all!
Wishing you continued success with your business. We’re always here for support!
Hi, @PrimRenditions !
I appreciate the follow up and definitely understand your concern.
From my understanding, this issue did not affect the actual sales of the shop, rather just the ability to view certain parts of the Live View. However, if you do suspect this, please visit our Help Center and contact support so that our team can take a closer look. Kindly make a note of the timestamp in which this happened so we can isolate the issue.
Feel free to provide any updates via this thread!
live view hasn’t been working properly for almost 2 weeks now! We can not see any visitor notifications on bottom left screen like “someone viewed home page” “someone viewed cart” etc and our sales have gone down significantly for last 2 weeks and too many abandoned checkouts. Rather than fixing the main issue, shopify is busy changing live view colors and making it more pathetic!
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