I have added the pic to the right spot in the theme for the favicon but it not showing up for mobile or others only for desktop. I’m not sure what else to do.
Hello @Cpapman
You should check your theme customization if it has the option to set a favicon specifically for mobile.
There is no option in the theme settings to set favicon for mobile. I am
using the “refresh” theme.
Thx
Hello @Cpapman ,
There could be a few reasons which can impact the displaying of favicon on mobile devices or other platforms. Here are some troubleshooting steps you can try:
Clear your cache. Sometimes cached data can prevent the updated favicon from displaying. Clear your browser cache and try again.
Ensure that your favicon file is in the correct format. The recommended format for favicons is .ico, although modern browsers can also use .png or .gif files. Double-check that your favicon file meets the requirements.
Inspect the code in your theme to ensure the favicon is implemented correctly. Look for the following code in the section of your theme:
Ensure that the href attribute points to the correct file path for your favicon.
The favicon code might get overwritten if you update your theme. Make sure to reapply the favicon code after any theme updates.
If you have already applied these troubleshooting steps, and the favicon still doesn’t display correctly on mobile or other platforms, consider contacting a Shopify expert or developer for further assistance.
Let us know if you need any further help.
Regards,
CedCommerce