Hello,
I am located in Germany but on the web it is always marked as “Ireland”.
I check my ranking and for some reason it is ranked in Ireland, even Pinterest think I am in Ireland. I spoke to Pinterest and they told me they take the API automatically from my shopify store.
How can I fix this?
Below, you can see 2 screenshots; Pinterest and my site ranking:
I really would like to know that too as I am based in the Netherlands and have the same issue.
I contacted Pinterest last year a couple of times, but that didn’t help. They point to Shopify and Shopify points to Pinterest.
Anyone any idea where/how the system determines it has to be Ireland?
(Ireland is not on the Verified Merchant list of Pinterest and thus not a good sales channel now)
So, here is what I have gathered from both Shopify and Pinterest;
Pinterest gets the Location automatically from Shoipify’ API.
Shopify’s Server is located in Ireland, so we are all Irlanders =))
You can change this only if you Upgrade your Shopify subscription (Anything above basic)
I have just gave up on them. sooo many calls, chat and emails and nothing!!!
Thanks for that update. Time for either Shopify to move the server to e.g. Germany or let the API stop using the server location but the business location to determine country for the feed.
About upgrading I heard from Pinterest too, but I doubt if that is really the solution as the servers might be in Ireland as you say.
I wrote another email to Pinterest, asking them to change the API to use the registered business address as the current situation holds me back in advertisement spend on their site and I even may cancel my account with them.
I do wonder what happens if you upgrade Shopify to a higher plan for just a week or month or so and then create a new Pinterest feed. Once the feed is up, you would say that Pinterest won’t change it again when you move back to Shopify Basic…
Well, about the upgrade; it gives you the opportunity to change/chose your location.
I wrote tons of emails, spoke to them on the chat and phone…nothing, just waste of time. Last thing the told me that the question/request has been passed to the management and hopefully in the future it will be solved!!!
I also wonder if we can upgrade, change the location and the downgrade it back to Basic plan =))) Have no idea, Please let me know if you try this.
