Hi there, @AmirHyyat !
Thanks for reaching out here in the Shopify Community.
Could you clarify what you need assistance with currently?
Is your store not available to you at the moment and, if so, have you been contacted by any of our teams about the status of your store?
It looks from the second screenshot that you have been directed to contact support for more info, which you can do via our Help Centre here.
Let me know as much as you can about what’s happening so we can work on this with you!
When I open my Shopify store it shows that “Your store is currently unavailable” and after that I saw an email sent by your team that" your shopify payment gateway could not be verified.
I chatted one of your chat support member and I discuss all my issue and he transfer my case to business team and gave me a ticket and said "business team will contact you as soon as possible but I did not receive any email from business team
My last store was also closed due to same issue after deduction of 1$ in the form of plan fee and when I try to resolve issue by contacting support they permanently deleted my account.
I am from Pakistan having LLC registered on my name in USA. I also have a stripe and Wise bank available.
Hi again, @AmirHyyat !
Thanks for getting back to me here and for confirming that you have already been able to reach out for support on this topic.
It sounds as though your query was forwarded to the correct team also already, that’s great!
As our support agent let you know you’ll be getting an update about this by way of an email reply to that escalated contact.
That is the first and only place you’ll be able to get an update on your case, so do keep an eye out there for a follow-up from the team in due course.
All the best!