I have created an automatic discount when they buy two items however that is not automatically applying. Screen shots are provided
Hi @swannmelinda ,
May you can check end date and set it much more to try it again.
Besides, you can check how to set coupon code applied automatically to your site on this video guide:https://www.youtube.com/watch?v=oWp-EgJAPTI&ab_channel=JodyEdgar-TheShopifyExpert
Or if you want to set a rewards button on your site easily , may our app will help you 
Rewards, Loyalty Program
https://apps.shopify.com/joyio?
I hope this helps.
sadly it was an issue with shopify and the app i was using. Something with draft orders. Ended up deleting the app and going a different route