I have created an automatic discount when they buy two items however that is not automatically applying. Screen shots are provided
AI-generated summary
Automatic discount for purchasing two items was not applying at checkout. Screenshots were referenced; no code or detailed settings were posted.
Suggestions focused on checking the discount’s end date and configuration, with a video guide offered on setting automatic discounts. A third‑party rewards/loyalty app was also suggested as an optional tool.
Final resolution identified a conflict between Shopify and an installed app related to draft orders (manually or app-created orders that may bypass standard discount rules). The issue was resolved by deleting the conflicting app and switching to a different approach.
Outcome: Resolved. Key takeaway: automatic discounts may not apply correctly when draft orders or certain apps are involved; removing or changing conflicting apps can restore expected discount behavior. No outstanding questions remain.
Hi @swannmelinda ,
May you can check end date and set it much more to try it again.
Besides, you can check how to set coupon code applied automatically to your site on this video guide:https://www.youtube.com/watch?v=oWp-EgJAPTI&ab_channel=JodyEdgar-TheShopifyExpert
Or if you want to set a rewards button on your site easily , may our app will help you 
Rewards, Loyalty Program
https://apps.shopify.com/joyio?
I hope this helps.
sadly it was an issue with shopify and the app i was using. Something with draft orders. Ended up deleting the app and going a different route