500 Internal Server Error cloudflare

Technical Q&A
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Topic summary

Widespread storefront and admin outages producing 500 Internal Server Errors, attributed by participants to a Cloudflare-related incident.

  • Symptoms: storefronts and admin dashboards were down. Users also couldn’t access Shopify support (live chat) due to the broader site issues.
  • Suspected cause: a Cloudflare outage. One participant referenced the official status page for confirmation and updates: https://www.shopifystatus.com/.
  • Context: Cloudflare is a CDN/proxy layer; when it experiences outages, dependent services (like Shopify) can return 500 errors.
  • Latest update: the original poster reports their store has started working again, indicating recovery is underway for at least some merchants.
  • Status/outcome: no formal resolution confirmed in the thread. Action suggested is to monitor the Shopify Status page; impact may still vary across stores as services stabilize.
Summarized with AI on December 10. AI used: gpt-5.
1

Hi , any one have issue with you e-store?

2

yes store down. admin down and no way to get in touch with shopify! no email no phone number and cant get to live chat as site down

1 Like
3

Yes, me too. It’s a cloudflare outage problem, again! > https://www.shopifystatus.com/

1 Like
4

My e-store just start working